Your Reservations

To send a payment request for the inquiry, please follow the steps below.

• Go to reservation or messages page.
• On the right side, scroll down below the price details and click on "Send a payment request."

If there is remaining payment for the reservation, you can send a payment request by clicking on "Request payment."

• Go to Reservation details on the message page
• Scroll down to Send a payment request
• Click on Create a custom payment request
• Enter the amount click Create and send payment request

You can also do a security deposit hold for 7 days with this by choosing the capture method as a hold.

• Go to Reservation details on the message page
• Scroll down and click on Cancel payment requests
• Click again on cancel payment requests to cancel all unpaid payment requests that have been sent.

• Go to reservation/message page.
• In the reservation details scroll down to Scheduled messages.
• Click on cancel
• Confirm to cancel the scheduled message.

On cancellation, scheduled message will not be sent.

1. Set a 5$ price for 1 night in the future at Edit listing - Calendar (Set 1 night min stay as well)
2. Remove Fees/Taxes at Edit listing > Pricing
3. Check your payment settings. Edit Listing > Payment Settings (Full payment due at Booking)
4. Sign out of Houfy as Owner. (Or use another browser)

Create a "Guest" account with another e-mail.

• Enter the message "This is a test request. Please ignore it.". So that listing does not get flagged for no-response and response rate is not calculated for this request.
• Book & Pay the night as a guest - Check the price is indeed 5$.
• Sign out as Guest.

Check your e-mail as Owner. Log in as owner and Accept the booking request.

Check e-mails sent to Guest and Owner.

Once all is fine: Cancel & Refund Booking

1. Set price back to what is was before at Calendar. (Min Nights as well)
2. Set fees and taxes back
3. Adjust Payment settings again.

Go to MENU > Messages > Message History

Here you can see what payment has been done and what is remaining..

Scroll down to see the same information.

Log in > Messages > Message history > Click on button " Send Reminder" (Bottom left)