Arriving in Cancun.. First you will clear immigration, then you will collect your luggage and clear customs. Mexico is phasing out the red light/green light process but it still remains in many terminals. Terminal 4 at Cancun does not use it. But terminal 3 (where most of the major airlines are) is still using this method. You will need to push the button. If you get green, you're on your way. If you get red, you will get a random check of your luggage. Once you exit customs, proceed to the right and keep walking until you get outside. Several people will try to stop you, but they are timeshare sharks, just ignore them. Presumably you have already arranged for your private transfer to the condo. You will need to search for a card bearing your name. It's a busy place, don't worry, you'll find it. Caribbean beachfront 3 bed, 3 bath condo in Playa del Carmen, MX