Houfy Listing & Platform Guidelines

These Listing & Platform Guidelines are best practices for how property owners and managers who list with Houfy can provide guests with the experience they expect. These guidelines ensure that online booking is simple, secure, and consistent so guests are more likely to return in the future.

Houfy reserves the right to remove any content that violates any of the following:

You cannot cancel a material number of confirmed requests

Canceling a confirmed request can result in lost time and money, and result in an overall disappointing experience for guests.

You must maintain an accurate calendar

Your calendar should be kept accurate at all times. This will save potential guests from spending time submitting booking requests for unavailable dates and will save you time in having to respond about availability.

You cannot use one listing to drive bookings for multiple unlisted properties

General content guidelines: Use the fields in the listing editor for their intended purpose. The following types of information are not permitted in text areas of your listing (unless otherwise indicated by field names):

• Company names
• URLs such as www.rentalcompanyname.com
• HTML
• Phone numbers
• Email addresses
• Property addresses

General guidelines

• A listing must accurately portray the rental.
• The advertising region selected for a listing must be as exact as possible.
• Listings may not contain information copied from another listing.

These guidelines are intended to provide the best experience possible for you and your guests.

Should any of these be violated, your listing is subject to less visibility to travelers, that include but are not limited to removing or disabling your ability to receive inquiries or removal from search results, or removal from the Houfy altogether.