Communicating with guests
Scheduled messages for the reservations
How to create a scheduled message on Houfy
Right menu > Messages > Scheduled messages
To create a new scheduled message, please provide the following information:
- Name: A simple identifier for the message.
- Message: The actual text of the message you wish to send to your guests. You can use various shortcodes for writing scheduled messages, including:
- {{guest_first_name}}: The guest's first name
- {{guest_last_name}}: The guest's last name
- {{check_in_date}}: The check-in date of the reservation (e.g., "Fri, Jan 28")
- {{check_out_date}}: The checkout date of the reservation (e.g., "Sun, Jan 30")
There are numerous other shortcodes available; please refer to the page to view all available options.
- Listings: Select the listings for which you want to schedule messages.
- Scheduling action: Choose from various scheduling actions, including:
- Booking confirmed
- Check-in
- Check-out
- During stay
- Second payment due date
- When to send: This option is only available for the "Booking confirmed" action.
- Day: Specify the number of days before or after the scheduling action (e.g., 3 days before check-in, 2 days after checkout, on the day of check-out, etc.).
- Time: Set the time for the message.
- Timezone: Choose the timezone for the message.
- Attachments: If necessary, you can attach files or images to the message.
Please note that the scheduled message is sent only for the bookings which are confirmed or marked as confirmed.
This Houfy website uses cookies and similar tools to improve the functionality and performance of this site and Houfy services, to understand how you use Houfy services, and to provide you with tailored ads and other recommendations. Third parties may also place cookies through this website for advertising, tracking, and analytics purposes. These cookies enable us and third parties to track your Internet navigation behavior on our website and potentially off of our website. By continuing your use of this website, you consent to this use of cookies and similar technologies. Read our Cookie Policy for more information or go to Cookie Preferences to manage settings.
These cookies are necessary for the website to function and can't be switched off in our systems. They are usually only set in response to actions you have taken which result in a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work as a result.
These cookies are necessary for the website to function and can't be switched off in our systems. They are usually only set in response to actions you have taken which result in a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work as a result.
These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you don't allow these cookies, you will not experience our targeted advertising across different websites as a result of these cookies.