Swiss Miss Chalet~Big Bear Lake, CA - Big Bear Lake

Welcome to our home! We really want you to enjoy your stay. We also want to make sure our home is a good fit for you-before you consider our home please take a moment to read through our house manual below, once your reservation is confirmed-you agree to the rules outlined in our house manual/rules.

Please note, before your reservation can be accepted:
For residential insurance purposes and local occupancy laws all potential guests are required to answer the host’s pre booking questions and provide details regarding their stay.

-Renter MUST be at least 30 years of age to to rent this property. Renter MUST be present at the property upon check in, and remain on the property throughout the entire reservation- no exceptions. Guests other than the one who reserved the stay will not be given access.

-We have a MAX occupancy of 11. Please refer to occupancy mandates discussed prior to your reservation being accepted- your reservation was accepted based on the occupancy you provided. TOTAL including children and infants under 2. Additional guests and/or visitors other than the ones indicated when your reservation was made- are not permitted on the property (including children/infants). You agreed to this occupancy when your reservation was made. You will be charged a fee of $100 per person, per night for any additional people on the property and possible eviction without refund of your entire group if you choose to be uncooperative. Our property is equipped with outdoor cameras to verify occupancy. We also have great relationships with our neighbors and they will notify us if your group exceeds the max occupancy. You will be charged $100 per person per night for any additional guests on our property at any time. Our property manager will be contacted and your group will be evicted from the property immediately without refund if occupancy laws are violated.

-We do allow pets (no cats). We cannot accept more than 2 dogs at anytime. Please discuss your pets prior to reservation. Please clean up after your pets, do not leave pets unsupervised on the property at anytime. Pets shall remain supervised and leashed while outside- there are many predators in the mountains. Pets shall not be left alone inside the home at any time. You will be evicted without refund if pets are left unsupervised on the property. The city of Big Bear Lake will fine you a minimum of $500 for any noise disturbance related to your pets.

-No smoking ANYWHERE on our property- inside or outside. Our home is nestled in The National Forest- with extreme fire risk. Our commercial insurance does not allow smoking of any kind on our property. There is a $800.00 fee for carpet cleaning/air purification and fire liability if smoking of any kind is detected inside or outside the property. Please use fire place responsibly. Gas fireplace only-no wood burning. No outside fires-except in the BBQ.

-We do offer an early check in/late check out option for an additional $150.00 fee. This must be pre arranged with the owner prior to check in to ensure this will not conflict with other reservations. Please note, the additional fee is to guarantee your additional time and prevent other guests from reserving this time. *The fee of $150.00 is a percentage of our average nightly rate (which we our forfeiting, in order to accommodate your early check in/late check out). This fee also offsets our utility operating costs from the additional hours the cabin is in use as a result of early or late check out. Please be advised we do receive notifications from the front door access alerting us when someone is entering the property. We reserve the right to withhold your security deposit if you or anyone in your party enters our home before the 4pm check in or leaves after the 11 am checkout, with out prior approval from the owner.

-Do not leave trash/food outside. This will encourage animals, and you will be responsible for the clean up and/or the housekeeping cost of clean up. PLEASE remove your pet waste from the property or you will be charged $75.00 pet waste fee.

-Please be respectful of our home, and leave it the way it was upon your arrival. Return things to their proper place. If items are found broken, stained or missing, you will be held financially responsible. Renter will be held liable for any damage the cabin incurs during their stay. If you notice something broken, damaged, dirty or out of place upon your arrival this MUST be communicated to owner immediately -not when you check out-or you will be held responsible. No jumping on the beds-they will break and you will be held financially responsible. Please watch your children-although we want them and you to enjoy yourselves- they need to be supervised at all times to prevent accidents to themselves and our home.
-Please be advised there will be a minimum $50 deduction of your deposit for missing, damaged, stained, excessively dirty or rearranged items if you do not communicate with the owners about the situation prior to your check out.

-Please respect our neighbors. Be mindful of the noise level, especially after 9:pm. If ONE complaint is received from neighbors, the city or the police- I will ask you to comply with the rules. If a second complaint is received you will be evicted immediately and any fines incurred you will be held responsible for. I will also report to airbnb/VRBO. Additionally-no trespassing on private property. Please do not leave trash, broken sleds, snow toys etc. on our property, the street or any private property. Residents will report this to us and the sheriff if they choose to do so and you will be fined for littering.

-HEATING: There is central heating throughout the home, additionally there are also space heaters in each bedroom. The thermostat is set to 68 degrees during the winter months. Please contact owner if you feel it is too warm or too cold and we will happily adjust the temperature as needed.
-COOLING: Please note, there is NO central air conditioner in the cabin (most homes in Big Bear do not have air conditioning). There are ceiling fans in many of the rooms and portable fans provided in every room. We do have a portable AC unit on the third floor, which gets the warmest in the summer months. Mountain weather is generally 10-20 degrees cooler than other communities. It generally cools off to the the 50s at night in the summer months. We encourage you to open all windows and turn on the fans to circulate the air.

-Mountain animals and insects – Big Bear is a mountain community located in a forest. Animals you may encounter are mice, woodpeckers, raccoons, squirrels, gophers, bears, coyotes and bats, among others. From time to time guests will come across one of these animals either alive or dead, inside the home or outside the home. Common insects include ants, spiders, moths and flies. Insects can move very quickly when a home is left empty, even overnight and spider webs, dead insects or live ants are possible. We inspect our home prior to your arrival but cannot guarantee the home will be free of pests. Credits will not be given to any tenant if an animal is found on the premises or near the premises alive or dead or if there are some insect or pest issues. Please contact us immediately if you encounter an issue and we will do our best to resolve it.

CHECK OUT INSTRUCTIONS:
-Check out time is 11:00 am-no exceptions unless you prearrange with the owner and pay the late check out fee.
-Please either wash all dirty dishes and/or run a load in the dishwasher before you leave.
-Please do not leave any perishable food in the refrigerator or cabinets.
-If you have used the BBQ please clean the grill and make sure any BBQ tools are clean and returned to the kitchen drawer.
-Please clean up backyard, front deck and mud room. Do not leave any items outside except the furniture-this includes outdoor umbrellas, cushions, sleds, toys, etc. please dispose of all pet waste.
~VERY IMPORTANT~
-During the WINTER MONTHS:
Please leave ALL sinks, bathtubs and shower faucets turned on a slow trickle
In order to prevent frozen pipes.
During ALL MONTHS:
Please make sure all windows are closed, fans, space heaters are turned off, indoor/outdoor lights are turned off, front door, back door and sliding door are all closed/locked.
-Please make sure fireplace is completely turned off and key is in the igniter.
-Please return all TV remote controls to the appropriate TV.
-Please remember to lock the door to the mud room/backyard from the inside.
- VERY IMPORTANT Please lock the front door with the door code from the outside when you leave. Thank you!
-In accordance to the City of Big Bear Lake all guests of short term rentals must take all trash/recycling and bbq ashes upon your departure to the local dump site:
Big Bear Disposal (909) 866-394 41974 Garstin Drive
-There is a $50 per bag fee for trash/recycles left on the property. DO NOT put trash/ recycles in the garage- the cleaning service will report to owners of trash/recycles are left here. The cleaning service comes the day of check out and will report to the owners any trash/recycles left on property.

Big Bear Lake Clean Bear Sites
Big Bear Disposal, Inc. has two drop-off locations (Clean Bear Sites) for customers who are unable to utilize weekly curbside trash service. Clean Bear Sites are only available for the City of Big Bear Lake residents with the ZIP code 92315.

These drop-off facilities have bins designated for household refuse, recycling, green/yard waste, E-waste, universal waste and ashes. Ashes must be soaked for a minimum of 48 hours prior to disposal.

Clean Bear Site #1
41790 Garstin Drive, Big Bear Lake, CA 92315
Open Daily

Clean Bear Site #2
39600 Big Bear Blvd., Big Bear Lake, CA 92315
Open Daily

Additional Info-
SUMMER/FALL MONTHS:
-Please be advised. Although summer months on the mountain tend to be 10-20 degrees cooler than lower altitudes- it can still become quite warm July-September. Like most vacation rentals in Big Bear, our cabin does not have air conditioning. Instead there are many windows, ceiling fans on the second and third floors, as well as portable fans provided for all bedrooms. The third floor can become very warm during the summer- please prepare for this appropriately.

WINTER/SPRING MONTHS:
-Please note there are three routes into Big Bear Lake. We do not refund for weather or road conditions, unless all three routes are closed. Tire chains or 4 wheel drive vehicles are required November- April. PLEASE BE ADVISED-You must have chains in your vehicle at all times during these months- CHP often has check pointed and will not allow you up the mountain without them in your vehicle. For current weather and road conditions Please plan your trip to Big Bear Lake accordingly and visit:
Www.
http://quickmap.dot.ca.gov/
http://socalmountains.com

- Big Bear often gets plenty of snow during the winter months. Please come prepared with appropriate snow attire, and vehicles that can manage safely in wet, snowy, icy conditions. We encourage you to check weather and road conditions prior to your stay as well as during your stay- as weather conditions can change quickly. ALWAYS bring snow chains/cables or a vehicle with all wheel drive capabilities and winter traction tires.
-The driveway/porch will be shoveled and/or plowed as needed-prior to your arrival.
-Please be advised, even with the driveway shoveled/plowed- ice IS slippery. We strongly encourage guests to wear slip resistant snow boots and bring snow chains or vehicles equipped with all wheel drive/tires with traction in order to safely maneuver through icy, snowy conditions.
-During the winter months we also provide shovels and ice melt for the driveway and walk ways. There is a bucket located on the deck, next to the BBQ. Please help yourselves, if you feel these areas become slippery during your stay. Please reach out to us if you need additional assistance with snow removal and we will be happy to provide you with additional resources for snow removal companies in Big Bear Lake.



THINGS TO DO:
For Info on What To Do in Big Bear Lake
Visit:
https://www.bigbear.com/m/recreation/

https://www.travelingmom.com/family-vacation-destinations/western-states-destinations/7-things-to-do-in-big-bear-during-the-summer/

For Boat Rentals/Water Sports
http://www.bigbearhollowaysmarina.com/boatrentals.html
Year Round Fun Things For Kids
http://www.

FROM CALTRANS:
There is the possibility of snow in the mountains. We want to remind everyone of a few things when you are planning your commute.

Do not trespass onto private property. CHP is in close contact with property owners who have been advised to contact Law Enforcement immediately of trespassers. The CHP and San Bernardino County Sheriff’s Department will respond in haste to cite or possibly arrest trespassers.

Do not leave your trash, keep our mountains clean! Take what you bring with you or find a trash can and throw it away. Law enforcement will issue you a citation and make you pick up your trash.

Do not park in the roadway or no parking zones. Parking citations will be issued. If you leave your vehicle parked in a roadway, your vehicle will be towed, or pushed by emergency personnel if there is exigency to render aid.

Do not pull over into turnouts to play in the snow. Only play in designated snow play areas. A lot of these turnouts are for emergency situations or where we are setting up chain control. They also assist emergency personnel in getting around traffic to a scene.

Do not ask us if you should bring chains. BRING THEM. It’s winter, and weather can be a little difficult/unpredictable. No matter the vehicle - BRING. YOUR. CHAINS. If chain control is issued, you will be prepared since you have them.

DO NOT try to pass and go around a snow plow. You will not win this battle. You are endangering the lives of our workers, and yourself. We are plowing the roads to help you! Be patient so we can do our jobs and get you to your destination safely.

Anytime you make a trip to the mountains or remote desert areas always bring the following: food, water, cell phone with charger, warm clothing, emergency blankets and first aid kit.

Try not to drive during inclement weather. If you have to drive during that time, make sure you slow down and leave enough space between vehicles.

Use #Quickmap when planning your travels. It can display all sorts of stuff like road conditions, traffic, chain control and more!

Enjoy your travels!