Mountain View - Fjordgard

- There is free parking for 1 car per booked room.
If you have more cars you can also park at Segla Parking, just remember those things are quite expensive here as it is around 300 NOK/30 EUR per day.

- As many guests arrive by public transport, the parking spot is not cleared from snow by default.
If you need the parking spot cleared for your arrival, please let us know at the time of booking and we will happily set up 1 clearing before the check-in time, this service is free :)
Snow cleaning equipment to use during your stay will be available either way.

- We can not offer any refunds or free changes to the dates of a booking.

- If you only book one room, we, other guests or our cleaning team might be in the house at the same time

- You are welcome to use the common spaces but please always keep your personal belongings and luggage in your booked bedroom so other guests are not disturbed.
E.g. clothes or equipment can't be hung up in the bathroom or suitcases can’t be stored in the hallway. If you need a place for something, just ask us :)

- Please clean the kitchen after every use so other guests can enjoy it too
(e.g. remove used coffee powder and remaining coffee from machine and clean pots after cooking, dry and return them to their shelf)

- Of course you are welcome to use the dishwasher to clean dishes (not pots and pans), just make sure to also start and empty the dishwasher.
All things should be sorted back into the shelves before leaving.

Things to note:
- The house is not secured for small kids and we currently do not have any equipment like baby beds etc.
You can bring your kids, but every guest uses the property at their own risk
- No guest is allowed in the basement
- If you want to use the BBQ hut, you do so at your own risk and are responsible for putting out the fire completely before leaving the hut unattended
- To use the hut you will have to buy wood or coal at the store and have to keep the opening hours in mind
- We are not liable for any lost, damaged or stolen items
- Only guests mentioned in the booking are welcome. If a guest brings anyone who is not mentioned in the booking on the premises at any point a fee of 1500NOK/ 150€ per unannounced guest applies
- We can not allow any pets on the property, if a guest still brings one without our consent, a deep clean fee of 5000NOK/ 500€ will apply
- We do not allow smoking inside the house or on the balcony. If a guest still smokes in the mentioned areas, a fee of 3000NOK/ 300€ will apply
- If a guest overstays check-out time without discussing it with us prior to the last day, we have to charge the cost for our cleaning team, 500NOK/ 50€ per started hour after the check-out time
- In case a guest loses the house key we have to charge 1500NOK/150€. The bedrooms of the house currently use the same key and can therefore not be locked individually
- The red garage is not ours, parking in front of it is not allowed and will result in a 1500 NOK/ 150€ fee
- We want to provide internet access to our guests and they are welcome to use our WIFI for free. However, technical issues might occur and the lack of internet access or fluctuations in speed do not qualify for refunds
- On Senja, short power or water outages can happen. This does not qualify for refunds