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Help center articles

Help center articles

  • How do I export my VRBO Calendar into Houfy Calendar?
  • What is Houfy
  • How to create a guidebook and add to your Houfy listing(s)
  • How does "write a post" work?
  • How to follow someone on Houfy?
  • AirBnB and VRBO/HomeAway vs. Houfy
  • Airbnb vs. VRBO vs. Houfy: Which site is best for your next vacation?
  • Where are Houfy's headquarters?
  • Who are we at Houfy?
  • How to add reviews from my Website / Tripadvisor / Booking and others to Houfy?
  • Why Houfy?
  • What Vacation Rental Owners Want You to Know
  • Get started with Google Analytics for your Houfy account including your listing
  • Is your Houfy listing verified?
  • Reordering photos, collections & posts on Houfy
  • Houfy and widgets/embed codes: for Pictures/Calendar/Reviews/Pricing and Guides
  • Houfy and accepting direct payments by connecting to Stripe or Square
  • Terms of Service
  • Best practices for writing a post on Houfy
  • Photo Guidelines
  • Houfy Listing & Platform Guidelines
  • Houfy Link & Video Guidelines
  • Houfy Tax Guidelines
  • Houfy & Fair Housing Guidelines
  • Cookie Policy
  • Say hello to Houfy, the world’s simplest website builder for vacation rentals!
  • What is a booking cut-off date?
  • Is there a way to add a video to my Houfy listing?
  • Houfy pricing strategies for members
  • We embedded some of the Houfy widgets to our own Wordpress website and received a direct booking including payment!
  • I have my own website with guides about activities, events and our favorite restaurants. Why would I add these to Houfy?
  • ATTENTION – ATTENTION! Property Owners – Managers & Vacationers
  • How do I permanently remove my Houfy account?
  • How does import story work at Houfy?
  • Which insurance companies cover Vacation Rental Properties?
  • Help with Calendars
  • Hero's
  • Pricing at Houfy and frequently asked questions
  • Houfy Privacy Policy
  • Houfy Community Standards
  • How long does it take to get my Houfy listing verified?
  • How to Integrate Your Entire Houfy Listing in Your Website?
  • Writing blog posts in Houfy for listing independence
  • How the hell do I survive without an OTA?
  • SHARE - SHARE - SHARE To Face Book Vacation Rental Sites
  • Can you request a security deposit and then separately split the rental rate between two payments?
  • How do I hide or remove my listing on Houfy
  • How to view and upload my rental agreement
  • Sample Rental Agreement Template
  • How do I save a post to a collection?
  • Introduction to posts and collections
  • How to add linen, pool heat or other optional fees to your listing:
  • Where do I edit or change my booking cut-off date?
  • How do I share my single or multiple property link?
  • How to use the favorites list on Houfy
  • The term “Book Direct” is becoming well known and used increasingly more and more by the traveling public searching for their perfect vacation
  • Maximize Google My Business Posts
  • How to post in multiple Face Book yard sale groups with just one click
  • How do I edit my contact email on my listing?
  • How do I change my login email?
  • How to add an additional or extra guest fee?
  • How to edit your map location and address on Houfy
  • Helpful Tips and Common Mistakes to Avoid When Writing Posts
  • Should I be following people on Houfy?
  • How do I invite family, friends, and guests to Houfy
  • How to apply a nightly percentage discount on Houfy
  • How to create or share a special calendar rate/offer on Houfy?
  • How do I connect my reviews from Airbnb or Vrbo?
  • How do I update my connected Airbnb and Vrbo reviews?
  • How to Use All of Story's Formatting Options
  • FAQ and troubleshooting for post and collection
  • Where do I add my city permit or tax identification number/code?
  • How do I create a weekly discount?
  • How do I create a monthly discount?
  • Hot Tub Rules
  • How to avoid the Vacation Rental Scam. Advice from the pros.
  • Compare Your Options - Is It Time to Houfy Yet?
  • Truth vs False & Houfy.com
  • Using, Sharing, and Linking to Others' Content
  • Houfy Update 2
  • How to embed my Houfy guidebook on my own website:
  • Understanding Credit Card Costs
  • How do I find a payment made for a booking?
  • A Story about Stories
  • Preview to Houfy Maps
  • Houfy: Member of the month
  • Calendar synchronization with Houfy
  • Houfy Custom Link Guidelines
  • Facebook groups where I post HOUFY links to our apartment on Corsica, France
  • Houfy Maps
  • How do I add a security damage deposit as a fee?
  • How do I remove blocked dates on my calendar?
  • Two ways to see the number of listing views on your Houfy listing:
  • How to request a guest review
  • How can guests submit a review?
  • How do I find my houfeed?
  • Getting Started and why you should list with Houfy
  • How to add or update your cancellation policies on Houfy
  • How to view and add house rules to your listing
  • Facebook is pulling in an old picture on my Houfy post/listing
  • How do I hide my seasonal rates table from my listing
  • How do I change a reservation on Houfy?
  • How do I edit the listing/property name?
  • How do I find my host referral link?
  • Can I message a host without making a reservation?
  • Is there a tool, or link where I can see activity against my listing?
  • How can I cancel a reservation as a host?
  • Room Detail Questions
  • What are the requirements to book on Houfy?
  • Is there a way to send my guests a quote?
  • How do I get my price to show a range per night?
  • How do you have guests pay? 100% up front or something else?
  • Why book through Houfy?
  • Why do larger properties have stricter reservation, payment & cancellation policies?
  • Adding room details on your Houfy listing
  • Embed Houfy Search for other Houfy properties near you or in your state/country
  • Create Social Media Ads - Easy-Peasy !
  • How do I find my Airbnb URL
  • How do I find my VRBO/Homeaway URL?
  • How do I share my Guidebook?
  • How can I get my complete listings in one link to share it?
  • I can't remember how to get Houfy to request balance due from guest?
  • Custom Links at Houfy
  • The Houfy Success Manifesto for hosts
  • Tips for joining facebook buy/sell groups
  • Is there a way that we can copy the rates over from existing properties in order to save time?
  • How to add Houfy to your property's facebook Shop Now button
  • How to link Houfy to my Google Business Listing
  • Why is my listing hidden?
  • Why does my listing show "in progress"?
  • How do I share all of my guidebooks with one link?
  • How Do I Share Another Member's Guidebooks All at Once?
  • How do I unsync or remove a calendar from another site?
  • How do I unhide, unpause, unsnooze, relist or reactivate my listing on Houfy?
  • Houfy-Friendly regional U.S. Facebook by owner groups
  • FaceBook Yard Sale Groups I post to for my VR in the Pocono Mtns. in Pennsylvania
  • Facebook Groups Outside of U.S.
  • Why do I see prices on Houfy in another currency?
  • Connecting OwnerRez to Houfy
  • Does Houfy send payment reminders to my guest?
  • Does the host receive a confirmation that the guest paid?
  • Optional/Additional Fees/Services on Houfy
  • How can I change my setting from property manager to owner one my Houfy listing?
  • My Houfy calendar shows dates blocked. How do I open them up?
  • How to change a booking on Houfy
  • How do I create a collection?
  • Vacation Rental Agreement Templates
  • Is it possible to get the calendar to start on a Monday.
  • Can I rotate pictures in stories on Houfy?
  • I received notice my transient lodging tax will increase in a few months
  • How do I search for a member on Houfy?
  • How do I color code imported reservations?
  • How do I add a bed to a bedroom in room details on Houfy?
  • How do I add a new or additional property to my existing account?
  • Why am I NOT getting any traction or bookings on Houfy?
  • Importing a listing from AirBNB into Houfy
  • How do I find my listing number?
  • What happens to content (posts, pictures) that I delete from Houfy?
  • How do I remove a fee on my listing?
  • How do I delete a collection?
  • Guest Occupancy Agreement - Australia
  • How do I delete a post?
  • How do I edit or delete an expired season?
  • View Square Credit Card Transactions on Square Dashboard
  • How does a traveler reserve and make payment?
  • Terms of Service and Privacy Policy Mailing Address
  • Houfy Profile Photo Guidelines
  • Houfy Publishing Platform Guidelines
  • Houfy Copyright Policy
  • Reporting Posts/Listings on Houfy
  • Phishing Emails at Houfy
  • Houfy Account Security and Privacy - Best Practices
  • How do I edit which currency I accept for payments?
  • Help! My guest clicked on my special offer link and was taken to a login page.
  • Help! My host sent me a special offer link and it just takes me to a login page.
  • Can I connect other payment processors for payments besides Stripe and Square?
  • Houfy Open API
  • Test Booking on Houfy
  • Cancellation Policy Template
  • FAQ: How do payments work with Houfy?
  • Airbnb to roll out 15% commission for software connected hosts in Italy, Spain, and the UK.
  • I just updated all my photos on Airbnb. Is there a way to import the new photos like I did the import when I started my listing?
  • Sharing your Houfy listing
  • Can I edit the text or picture when sharing my Houfy listing on Facebook or other social networks?
  • Alexandra Thayer's PayPal Security Deposit Tutorial
  • Is your Houfy listing "Google Search" bookable?
  • What is a calendar hard sync or manual sync?
  • Instructions for sending a quote with a payment link to a guest through Houfy
  • How do I set a minimum age for my listing?
  • How do I set up my damage deposit?
  • Will my guest be sent a payment request for the security deposit due?
  • Changeover day selection for check-in and checkout
  • How do I export my reviews on Houfy?
  • Why guests should sign and acknowledge your cancellation policy
  • If I create a "discount coupon" in Houfy, is it visible to everyone who visits my site, or is it "secret" so I can have it for friends and family
  • I'm having trouble to change the weekends days for 2 days instead of 3. Can anybody help me please?
  • Website domain setup guide
  • What does the second payment request reminder look like?
  • How do I know what time and date my guest will receive the reminder to make a second payment request?
  • Can automatic payment reminders be stopped and how does someone do it?
  • Pricelabs Integration with Houfy
  • Introducing HOUFY Promotions: Show Higher & Gain Greater Visibility
  • How to edit colors and font on Houfy website builder
  • When should I use "Mark as confirmed"?
  • How do I edit my phone number on Houfy?
  • How do I change my profile name?
  • How Do I Announce Houfy to Travelers Following Me on Social Media?
  • How do I create a Houfy account?
  • How can I make my Houfy password strong?
  • Shhh... How to Find the Best Price for Your Vacation Rental
  • When would a host use calendar pricing?
  • Domain verification at Google Search Console with Houfy website builder
  • Create a rental agreement online with Houfy
  • Submit rental agreement on Houfy
  • Beach House Short Term Rental Agreement
  • Template to introduce past guests to Houfy
  • How long does it take for a pending direct booking to expire on Houfy?
  • How to import a newly added listing from Ownerrez into Houfy
  • How to add a post to a collection
  • How does Houfy protect me compared to Airbnb?
  • How long does it take to get a Houfy listing verified?
  • Is there a way to promote all 5 of my properties at the same time?
  • If I click the refund button does it automatically refund the entire amount or can I specify how much of a refund?
  • When I add a Houfy listing to Pricelabs it's independent to my Airbnb listing. Is there a quick way to link the 2 prices?
  • What should I do if Google Maps displays inaccurate data on Houfy?
  • To log into your Houfy account on a computer:
  • How do I change or reset my Houfy password?
  • How do i show I accept credit cards?
  • What is Calendar Sync?
  • I'm blocking dates on VRBO but they do not show on Houfy?
  • I'm blocking dates on Airbnb but they do not show on Houfy?
  • How often does the ical get synced in Houfy
  • How can I manually sync or do a hard sync on Houfy?
  • How do I sync my Airbnb calendar with my Houfy calendar?
  • I received a Houfy booking but it did not update on my VRBO calendar.
  • Do I need to sign up with Houfy to send a booking request to a host?
  • Is it possible to set up a 3% fee for credit card payments to charge to the future guest automatically?
  • Can I drag photos from a website into my Houfy listing?
  • What can you do when you try to contact a host about a Houfy property and they don’t answer?
  • How do I create a multi property quote tool?
  • Do Square or Stripe charge fees for refunding guests?
  • Why is there no icon for Square or Stripe at the Payment and Policies section?
  • How do Houfy members collect damage deposits?
  • I can’t pull my reviews from Airbnb to my Houfy listing?
  • What is the minimum and maximum number of photos allowed on a listing?
  • Can I upload more than one listing photo at a time?
  • Where can I find a history of quotes sent to guests?
  • How can I cancel a reservation as a guest?
  • How can I disconnect from a channel manager?
  • Where can my guest find my Houfy created rental agreement?
  • Where can I add pet policies and pet fees?
  • Can I save another Houfy member's post to my collection?
  • Where do I add a lodging or guest occupancy tax?
  • Is it possible to set up a percentage fee on Houfy?
  • Should I charge travelers a 3% fee to use a credit card?
  • What are seasonal rates?
  • Do I have to set seasonal rates?
  • Do my seasonal rates override my base rates?
  • Does Houfy have a sitewide service animal or emotional support animal policy?
  • Can I reply to an imported Airbnb or Vrbo review from my Houfy dashboard?
  • Can I later import my reply to an Airbnb or Vrbo review left by my guest?
  • Can I later import an Airbnb guest's reply to an imported Airbnb review?
  • Does Houfy import reviews from other sites besides Vrbo and Airbnb?
  • Does Houfy automatically update my Airbnb and Vrbo connected reviews?
  • Add Facebook or Meta pixel to Houfy
  • Rental agreement for the hosts
  • Rental agreement for the guests
  • Can a guest use a different credit card to pay a remaining balance?
  • Can I issue my guest an additional payment link after the reservation is paid in full?
  • Do guests need to sign up for Stripe or Square in order to pay with credit card?
  • Add javascript code to Houfy website
  • Houfy website builder templates
  • Can I delete a retaliatory Airbnb or Vrbo that I imported over?
  • I haven't imported my Airbnb and/or Vrbo reviews yet because I have a reliatory review I don't want imported. Am I able to have one removed?
  • How can I block calendar dates on other sites but leave them open on Houfy.
  • Make Houfy like an app on Android or iPhone
  • Where can I find a receipt for my Houfy promotion?
  • How do I remove or add sections from website builder?
  • Where do I change the minimum night requirement on Houfy?
  • Embed youtube video to website
  • How to delete the created quote
  • How to send a quote or change the rates on a quote
  • Do quotes expire after sending using Houfy?
  • Add host's signature to rental agreement
  • How do I create a coupon discount code?
  • How is the response time and response rate calculated for messaging on my Houfy listing?
  • Edit the rental agreement
  • Why does my listing show: "Caution: This listing might have outdated availability and/or pricing."
  • Remove blocked dates or an added booking from your calendar
  • Edit or delete the review posted on Houfy
  • Where do I find my Houfy API Access Token?
  • Add a co-host on Houfy
  • Change minimum stay in the calendar
  • Can I review my guests?
  • Notification about a review on my listing
  • Remove a section from my website
  • How do I reset a password for my Google or Facebook connected account?
  • Set custom cancellation policy days
  • How do I duplicate my Houfy listing?
  • Why is my price comparison not working on Houfy?
  • How do I block my calendar
  • Create a website with Houfy's website builder
  • Edit listing related data on my website
  • Say Yes to Houfy Facebook Group Purpose
  • Accept or decline reservation change request(for guests)
  • Is the rental agreement I created at Houfy rental agreement creator visible to guests before they inquire or pay on Houfy?
  • Add a page to my website menu
  • Changing the color of your website business name
  • How to add posts or collections to my website
  • How to remove the read more button on my website
  • How do I add an extra guest fee?
  • Change the default listing of my website
  • How can I hide the security deposit from my listing?
  • How can I show the security deposit on my listing page?
  • How do I sign out of my account?
  • Why can I not import my Vrbo or Airbnb listing into Houfy again?
  • Will my Airbnb or VRBO reviews still show up on Houfy once I remove my listing from these platforms?
  • Can I transfer my listing to a new owner?
  • How do I refund my guest the security deposit?
  • How do I add another property in Houfy website builder?
  • How can I remove the caution message: "This listing might have outdated availability and/or pricing"?
  • Why was my listing flagged?
  • How can I change my booking cut off date?
  • How long does it take to get an inquiry message from Houfy?
  • Clear your calendar pricing
  • Export all reservations from Houfy
  • Can I list my clients homes as a property manager on Houfy under my account, or is it meant for owners only?
  • Per night taxes on Houfy
  • How do I add or change my profile picture
  • How do I add or change my profile cover picture
  • How to change the default payment processor?
  • Does Houfy integrate with PayPal
  • Houfy and Host protection for damages caused by guests
  • How do I know the required tax in my area?
  • Where can I tell if I signed up for Square or Stripe?
  • How to remove co-host access?
  • How to create a rule set in the calendar?
  • Submit your website to google search console
  • Adding Houfy widgets into your website
  • How do I send a quote to my guests on Houfy?
  • Snooze or activate a listing on Houfy
  • How to remove your OwnerRez connection
  • How do I change the order of my listings on Houfy?
  • Send a payment request or remaing payment reminder
  • Scheduled messages for the reservations
  • Special discounts in the calendar
  • Special discounts or calendar discounts
  • Add Google tag or any other analytics to Houfy website
  • How to not allow same day booking
  • Houfy & New York City regulations
  • How to delete image from slideshow at website?
  • How to remove a connected domain from the website?
  • How to add the scenic views section to the listing page?
  • How to create a dropdown menu on my website?
  • Accessibility Policy
  • How to delete a website created using website builder?
  • Show email and phone number on my profile
  • How to send a custom payment request for the reservation?
  • How do I cancel a payment request I sent to a guest?
  • How to remove myself from cohosting access?
  • Houfy Host Verification Registration Fee: Enhancing Platform Integrity and User Trust
  • How do I cancel my Houfy subscription
  • How to add a favicon for my website?
  • Pricing offset on Houfy
  • Remove Houfy branding from my website
  • How to ask the guests to resubmit the rental agreement?
  • How to show prices in the calendar widget?
  • Changing contact person on Houfy
  • How to add additional pages to my website?
  • Overwrite Airbnb pricing on Houfy
  • How to change the view for photos on my website?
  • Add meta tags to my website
  • How do I add social media links to my Houfy website?
  • Airbnb - Houfy Channel Connection options: Import selected data only.
  • How to add spacer to my website page?
  • How long does it take to get refunded by Square or Stripe?
  • How to change the color of the read more button on my website?
  • How to change the size of the menu items on my website?
  • How to add Houfy widgets to my Squarespace website?
  • How to add Houfy widgets to my WordPress website?
  • How to hide nearby listings on your Houfy Listing Page.
  • How to add Houfy widgets to my Wix website?
  • How to add Houfy widgets to Google Sites?
  • How to add Houfy widgets to my GoDaddy website?
  • New to Houfy? Many Questions? Where do I start?
  • How to change the setting on houfy to collect 100% at time of booking
  • I set up Stripe and still can't set my pricing for Houfy to collect?
  • How to change username of my Houfy website?
  • How to archive or delete the request or quote?
  • Where do I find my Houfy Host subscription receipt?
  • How to send an album with my listings photos without making it public
  • I have problems connecting my domain to my new Houfy website
  • How to connect Houfy to Cleanster.com
  • How to remove Houfy branding from the widgets?
  • How to show my homepage/website on Houfy listing?
  • How to change the button color of pricing/quote widget ?
  • How to change the default listing of my website?
  • How do I add a photo to room details on my Houfy listing?
  • How to allow instant book on my website?
  • How to add taxes based on length of stay?
  • How to show 12 months calendar on my website?
  • How to integrate Hostaway with Houfy
  • How to center text on my website?
  • HoufyProtect: The simple solution to protect your place from damages
  • HoufyProtect & Superhog: Screening Guests & Flagged bookings?
  • HoufyProtect: Your Hassle-Free Booking Experience
  • HoufyProtect: Incident Submission Guide & Best Practices
  • How to connect to your PMS, Channel Manager and other Integrations
  • How to change discounts set in the calendar?
  • How do you change the color of an iCal import?
  • Hospitable integration with Houfy
  • Houfy Protect: Host Guarantee
  • Introducing Refundable Reservations for Guests
  • Delete the rental agreement
  • How to change the listing(s) associated with the website?
  • Houfy.com’s Brand Usage Terms
  • How to upload pdf rental agreement on Houfy?
  • SMS Terms For the United States
  • How to remove the refundable reservations option for your guests?
  • How to block the dates on Houfy?
  • How to take booking payments on Houfy if connected with OwnerRez?
  • How do I add calendar pricing?
  • How do I remove a listed property from Houfy website builder?
  • Is there a penalty if a host cancels a reservation on Houfy?
  • How to view my earnings report on Houfy?
  • How to convert blocked dates to a booking or reservation?
  • How to change my plan from Lite to Premium?
  • How do I unblock the dates on Houfy when using Airbnb connection?
  • How do I hide Google Ads from Houfy?
  • How to remove houfyProtect?
  • How to change the city of my listing?
  • How to add or remove sections from the rental agreement?
  • How to add extra fields to the rental agreement?
  • How to cancel a scheduled message?
  • Houfy Connect: A New Approach to Property Management Integration
  • Houfy Connect: Your Gateway to More Choices and Great Deals
  • How to get Houfy calendar ICS link?
  • How to share the widget code with someone?
  • How to add some text to checkout page on my website?
  • How do I add Living room, TV room, Game room, etc?
  • How to get Hostaway account id and API Key?
  • How to create connection id in ownerrez?
  • How to set no tax for long term reservations?