Irresistible Retreat w/Pool, Hot Tub, Arcade - Sevierville

Thank you for booking our property, Saddleback Retreat! I hope that you are excited about your trip to the Great Smoky Mountains! The house is located at 333 Saddleback Way Sevierville, TN 37862 Here are a couple of notes in regard to your reservation: 1. Check-in is at 4:00 pm or later and check out is at 10:00 am on the date of your departure. 2. The door has an automatic lock, and the door code is 5295. You can lock it whenever you leave by pressing the lock icon to lock it. 3. Internet Wi-Fi Username: SaddlebackRetreat password: 333Saddleback **VERY IMPORTANT: Only driveway parking is permissible. No street or yard parking is allowed. Also, Bears are on the prowl, so please bag up your trash and put it in the green can in the shed area. Please visit our website at https://beyondexpectationspm.com/area-guide/ for a full list of restaurants, activities, and other things to do for the area! Let us know if you need anything and have a wonderful stay! Did you forget your toiletries or paper products?? We provide enough paper products and supplies to last a day or two in case you forget to bring some with you. We do not provide coffee, salt, pepper, cooking oil, trash bags. You will need to bring or buy them. *** DO NOT flush feminine products or wipes down the toilet. Due to past issues from guests, there will be a $250 fine to anyone caught doing this since it causes the toilet to overflow, which means we have to call out a plumber and a cleaner to get it fixed and cleaned up. COMMUNICATION If you need anything during your stay, below are some avenues to communicate: Email Diana, through your booking site Text/call Misty Mon-Friday 8am-5pm (865)-279-5295 Weekends and after 5pm: Call Alyssa or Vilma at (865) 279-5295 (Please note texting is not available at this number on weekends or after 5pm). All calls after 9pm, will be returned the next day. For Maintenance Emergency, after 9pm, please call/text 865-562-9008. We kindly ask that you reserve calls after 9pm for emergencies only (No water, No Electricity, No heat during winter months, No AC during Summer months, Leak, Lock out, fire, etc...). All other calls will be handled the next business day. *Please note the following items are not considered emergencies: TV not working or remote needing batteries, fireplace not working, toilet not flushing (if you have more than one bathroom), hot tub not working, and other such items. Thank you, Misty and Bobby