Enchanting Hidden Door Escape - Stoneham

Rental Property Terms and Conditions

1.Smoking and Vaping: Smoking and/or vaping are strictly prohibited anywhere on the property, inside or outside. If smoke is detected, lingering odors remain, or any damage occurs due to smoking, a $500 fine will be assessed. Additionally, any damaged items that cannot be cleaned will need to be replaced at the guest's expense.

2.Grill Usage: The grill must always remain in an open area, at least five feet away from any structure.

3.Overnight Guests: Only those in the guest party are permitted to stay overnight at the property. Any additional people on the property are the responsibility of the guest.

4.Parties and Events: Parties or events are not allowed unless explicit permission is granted by the host in advance. If a party or event is found to be occurring without approval, the guest will be asked to leave immediately without any refund.

5.No Eating or Drinking in Beds: Please refrain from eating or drinking in or on the beds.

6.Liability: The property is privately owned. The hosts are not responsible for any accidents, injuries, or illnesses that occur while on the property. The hosts are also not responsible for any loss or damage to personal belongings.

7.Property Condition: Guests are required to maintain the property and furnishings in good condition.

8.Appliance Use: Only use appliances for their intended purposes.

9.Pets - Policy Violation: No pets are allowed unless approved. If this policy is violated, the guest will be responsible for all cleaning and replacement costs for beds and linens.

10.Housekeeping: There is no daily housekeeping service. Linens and bath towels are included, but daily maid service is not. If excessive cleaning is required after checkout due to failure to follow procedures, additional cleaning fees will apply.

11.Candles: The use of candles with real flames is prohibited. However, battery-powered flameless candles are allowed.
Decorations: Decorative items that are difficult to clean, such as glitter or paint, are not allowed.

12.Quiet Hours: Quiet hours are from 11:00 PM to 7:00 AM. Please respect the neighbors during these hours.

13.Age Requirement: Guests must be at least 18 years old to book a reservation.

14.Cameras and Electronic Devices: There are Ring cameras at the front and side doors. These should not be tampered with, covered, or disconnected. All electronic devices should remain plugged in. Tampering with these devices may result in immediate removal without a refund.

15.Fireworks: The use of fireworks is strictly prohibited. Violation of this rule will result in immediate removal from the property without a refund.

16.Weather Conditions: No refunds will be issued for storms or bad weather conditions.

17.Property Damage: Upon arrival, any perceived damage to the property must be reported within four hours using both photographic and written evidence through the reservation booking app.
Kitchen Cleanliness: All guests are required to clean the kitchen and any kitchen utensils after use.

18.Trash Removal: Guests must remove trash from the kitchen bins and dispose of it in the outside bins of the property.

19.Personal Space Cleanliness: Guests should keep their personal spaces clean. If you use extra towels, please wash them and return them to their original place before leaving.

20.Repairs: Do not attempt to repair anything in the unit. Always contact maintenance for any issues.

21.ID Verification: The guest must provide ID verification for all guests on site if requested by the host.