Barry’s Holiday Home – Your Ideal South West Family Getaway - Dunsborough

Guest Terms & Conditions Summary
Respect the Property and Community
House Rules & Laws: Guests must comply with all property rules and legal requirements.

Guest Numbers: Strictly adhere to the maximum occupancy listed. No new guests after 10:00 PM.

Parking: Limit to two vehicles unless otherwise approved.

Noise: Maintain a peaceful environment—no excessive noise or disturbances.

Cleanliness: No camping or littering. Dispose of rubbish responsibly.

Communication: Report any issues to your holiday manager promptly.

Guest Conduct: You're responsible for the behaviour of all guests in your group.

Booking Process
Booking requests are subject to approval by the Property Manager within two working days.

If declined, payments (excluding non-refundable service fees) will be refunded within 5 business days.

Minimum Stay Requirements
Standard: 2-night minimum.

Long Weekends: 3-night minimum.

Easter: 4-night minimum.

Shorter stays may be considered within 2 weeks of the holiday period, at the manager’s discretion.

Occupancy and Changes
Bookings must reflect accurate guest numbers and group configuration.

Changes must be approved in writing.

Exceeding maximum capacity without approval may result in cancellation without refund.

Cancellations and Amendments
Cancellations or reductions forfeit all paid accommodation and service fees.

If cancellation occurs post-final payment date, the remaining balance is still owed.

If the property is rebooked, a partial refund (minus 15% admin fee) may be granted. Refund requests must be made within 21 days of the original check-in date.

No refunds are given for early departure.

Booking Holder Requirements
The person who booked must be present for the entire stay unless written consent is obtained.

Payment Terms & Damage Waiver
20% deposit required at booking. Balance due 30 days before arrival.

Rates confirmed at booking remain fixed.

A Damage Waiver is included for accidental damage (exclusions apply). Excess damage will be charged to your card.

Check-in / Check-out
Check-in: From 3:00 PM

Check-out: By 10:00 AM

Early check-ins or late check-outs are subject to availability and extra fees (25% of nightly rate; full night for check-outs after 5:00 PM).

Cleaning & Rubbish
Leave the property clean and tidy. Charges apply if extra cleaning or rubbish removal is required:

Standard: $55/hr

Excessive: $110/hr

Rubbish: $50 + tip fees

Prepaid cleaning hours are non-refundable.

Linen Service
Includes all essentials (sheets, towels, tea towels, etc.) and is provided for each guest.

Additional Fees
Booking change: $25 per request

Declined card fee: $12.50

Lost keys: $30

Lost/damaged welcome materials: $25 each

Third-party assistance: $30/hr; Property Manager on-site: $45/hr

Missing linen: Replacement cost

Damage handling fee: 14% of repair/replacement cost

Debt recovery costs will be charged to the guest's credit card

Prohibited Conduct (Eviction Risk)
Violations may result in immediate eviction and a $500 penalty per breach:

Unapproved tents, events, or unauthorised guests

Smoking (unless specified)

Abuse or harassment of staff, owners, or neighbours

Illegal activity or invalidation of insurance

Furniture relocation, key cutting, or tampering with smoke alarms

Leaving appliances unattended

Booking on behalf of another person without attending

Bringing unauthorised pets

Water Usage
Conserve water, especially at properties using tank supply.

Excessive usage or unauthorised washing of boats/toys may incur charges.

Complaints
Report issues promptly to your holiday manager for resolution.

Property Unavailability
If the property becomes unavailable, you may be relocated or refunded. No further liability will be assumed.

Liability
Use of amenities is at your own risk.

Guests are responsible for any damage, loss, or injury caused during their stay.

No liability is accepted for events beyond the Property Manager's or Owner’s control.

Legal Notice
This booking constitutes a holiday rental agreement under Section 5(2)(e) of the Residential Tenancies Act 1987 and is not subject to the Act.