FAQ Houfy & Direct Payouts

WHAT DOES CONNECTING A STRIPE OR SQUARE ACCOUNT DO?

It allows travelers to enter a credit card at checkout like how they can on Airbnb and Vrbo. The funds then land in your bank account. EASY!

CAN YOU EXPLAIN WHAT STRIPE AND SQUARE ARE? I HAVE NEVER HEARD OF THEM.

They are 3rd-party payment processors, similar to using Business PayPal to accept credit card payments.

HOW DO I CONNECT MY STRIPE OR SQUARE ACCOUNT TO MY HOUFY LISTING?

1. Log in to Houfy
2. Click on your profile picture
3. Select Manage listings
4. Select Connected payments.

The process takes a few seconds to connect.

WHAT DOES IT MEAN TO BE ONLINE BOOKABLE?

It means the traveler can book and enter credit card at checkout, just like on Airbnb or Vrbo.

WILL HOUFY HOLD MY PAYMENTS UNTIL AFTER CHECK-IN?

No. Houfy doesn't handle money. Just connect a Stripe or Square account to your Houfy listing. Travelers can then enter a credit card during checkout. Guest payments are deposited directly into your bank account, as they never pass through Houfy.

WHAT IF I DON'T WANT TO USE STRIPE OR SQUARE?

You don't need to! Just have guests pay however you like outside of Houfy. For example: bank transfer, check, Business PayPal, cash, etc. Payment methods are up to you.

DO I HAVE TO HAVE A STRIPE OR SQUARE ACCOUNT TO LIST ON HOUFY?

NO! There is NO REQUIREMENT to use either one. You can have all guests pay in cash if you like.

CAN OTHER PAYMENT PROCESSORS LIKE PAYPAL CONNECT TO HOUFY?

Not at this time. Maybe later. Square and Stripe are the current options. You can still use your own payment methods outside of Houfy.