Icon

How do Houfy members collect damage deposits?

Here are some ways houfy members collect a damage deposit:

  1. They collect the damage deposit via Venmo, Zelle, etc. and return it via the same method.
  2. Do an authorization hold via Stripe using a channel manager.
  3. They just eat the cost when collecting a damage deposit with Stripe.
  4. Collect and refund via Square even though it's against their terms and conditions.
  5. Charge a non-refundable damage deposit policy through a 3rd party company. They require this on each reservation.
  6. Don't charge a damage deposit at all and just request guests report damage.
  7. Do an authorization hold through PayPal with jotform.
Loading Views...

Related articles

How do you have guests pay? 100% up front or something else?
At Houfy you can set your own payment policies. (Your property-Your rules)
How do I edit which currency I accept for payments?
Log into Houfy Click your profile picture in the top right of Houfy Manage Listings Edit > Settings Payment & Policies From the drop down menu select the currency or (at top of drop down) select that guests can choose any currency they want.
How do i show I accept credit cards?
Go to Manage Listings > Edit > Settings > Payment & Polcies. Check off the cards you accept. Note: You will not see anything that says "Stripe" or "Square" because it wouldn't make sense for your listing to show the payment processor you use. Travelers just want to see the credit cards you accept. Saying you "accept Stripe and Square" may just confuse travelers since they aren't credit cards.
Why is there no icon for Square or Stripe at the Payment and Policies section?
In this section you can select which credit or debit cards you as a host accept.
Where can I add pet policies and pet fees?
You can easily set pet policies and fees by following these instructions:
Does Houfy have a sitewide service animal or emotional support animal policy?
No. Owners and property managers with listings in the U.S. should follow their federal and state laws. Service animals are not considered pets. Laws vary around the world and each host should follow their own local country/city laws.
Is it possible to set up a percentage fee on Houfy?
You can add any fees you want to your Houfy listing by following these instructions:
How to change the default payment processor?
Please select menu > Manage Listings. Go to Connected payments. From the connected payment methods section, click on the three dots next to the connected payment method
How to take booking payments on Houfy if connected with OwnerRez?
Go to Connected payments Scroll down to section "Accept payments on Houfy instead of OwnerRez" Select 'Yes' to accept payments on Houfy instead of OwnerRez